1688DDP FAQ
Everything You Need to Know Before Shipping from China
Common Questions
You can purchase products from 1688 or other Chinese suppliers yourself and ship them to our China warehouse, or send us the product links and let us purchase them for you in RMB.
Once the goods arrive, we can receive, inspect, photograph, consolidate and repack them before arranging international DDP shipping to your final address.
Yes. We can receive packages from multiple 1688 sellers, Chinese suppliers and supported shopping platforms at the same warehouse.
You can wait until all of your packages arrive, then combine suitable orders into one international shipment.
We provide up to 30 days of free warehouse storage.
Our basic warehouse service includes:
30 days of free storage
Package receiving
Basic visual inspection
Quantity checking
Photos and videos
Multi-supplier receiving
Removal of unnecessary packaging
Return and exchange assistance
Standard consolidation and repacking are also included when you use our international shipping service.
Our confirmed DDP shipping service includes the agreed international transportation, import customs clearance, applicable import duties and taxes, and final delivery to your confirmed address.
Depending on your cargo and destination, we can arrange air, sea or supported road DDP shipping.
Popular Questions
Yes. Send us the product links, specifications, colors, sizes and quantities you need. We can purchase the goods in RMB on your behalf.
Our purchasing service fee is 8% of the total product value.
We provide up to 30 days of free warehouse storage.
This allows you to wait for orders from multiple suppliers to arrive before consolidating and shipping them internationally.
If we find an obvious quantity, model, color or visible-condition issue, we will send you photos or videos before international shipping.
We can also assist you in communicating with the supplier and arranging a return or exchange where permitted by the supplier.
Yes. We can combine suitable packages from multiple suppliers, remove unnecessary outer packaging and repack the goods for international shipping.
Standard consolidation and repacking are included when you use our international shipping service.
The final quotation depends on your destination, cargo type, shipping method, package weight and dimensions.
After packing is complete, we confirm the final shipment information before providing your DDP shipping quotation.
We offer Air DDP, Sea DDP and supported Road DDP services.
Air is generally suitable for smaller or urgent shipments, sea for larger and heavier cargo, and road freight for suitable overland routes. We can recommend an option after reviewing your shipment.
Yes. Under our confirmed DDP shipping service, the agreed quotation includes international transportation, import customs clearance, applicable duties and taxes, and final delivery to your confirmed address.
Basic shipping protection is included when you use our international shipping service. For confirmed eligible cargo loss, compensation is handled according to our cargo protection terms.
Optional commercial cargo protection is also available at a fee equal to 10% of the declared product value, providing higher protection for eligible loss or covered customs seizure cases.