From 1688 to Your Door, All DDP.

+44 7732 448253
+44 7592394038

Privacy Policy

Privacy Policy

Last Updated: October 22, 2026

This Privacy Policy explains how VANTAGE WORLDWIDE TRADING LIMITED, operating under the 1688DDP brand (“1688DDP,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you visit 1688ddp.com, contact us, request a quotation, use our purchasing or warehouse services, or arrange international shipping with us.

We are committed to handling personal information responsibly, transparently, and only for legitimate business purposes.

1. Who We Are

The operator of 1688ddp.com is:

VANTAGE WORLDWIDE TRADING LIMITED
Trading Brand: 1688DDP

Registered Address:
Room I-1, 4/F
Golden Dragon Industrial Centre Phase 2
162–170 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong

Email: [email protected]

Phone / WhatsApp:
+44 7592 394038
+44 7591 010529
+44 7732 448253

Website: 1688ddp.com

For the purposes of applicable data protection laws, VANTAGE WORLDWIDE TRADING LIMITED is responsible for the personal information described in this Privacy Policy where it determines how and why that information is processed.

2. Personal Information We May Collect

The information we collect depends on how you interact with us.

Contact Information

We may collect:

Purchasing and Order Information

If you use our purchasing or sourcing services, we may collect:

Warehouse and Logistics Information

When we handle your goods, we may process:

Billing and Transaction Information

We may process information necessary to issue invoices and manage payments, including:

We do not intentionally collect or store your complete bank card details through 1688ddp.com unless this is expressly provided through a secure payment provider.

Communications

We may retain communications exchanged with you through:

These communications may contain information about your purchases, shipping requirements, addresses, questions, complaints, returns, or claims.

Technical Information

When you access our website, our hosting, security, or technical systems may automatically process limited technical information such as:

We currently do not use Google Analytics, Meta Pixel, TikTok Pixel, or behavioural advertising tracking on 1688ddp.com.

3. How We Collect Personal Information

We may obtain personal information:

Where information is provided by another person, you should ensure that you are authorised to provide that information to us.

4. Why We Use Your Personal Information

We may use personal information to:

Respond to Enquiries and Provide Quotations

We use your contact, cargo, destination, and order information to answer questions and calculate purchasing, warehouse, packing, and DDP shipping quotations.

Provide Purchasing Services

Where you ask us to purchase goods on your behalf, we use order and supplier information to communicate with suppliers, purchase products in RMB, verify orders, and manage procurement.

Receive and Manage Goods at Our Warehouse

We use customer, supplier, and package information to:

Arrange International Transportation

We process recipient, address, cargo, weight, and shipment information to arrange:

Prepare Shipping Labels

We use recipient details such as name, address, postal code, country, and telephone number to create and confirm shipping labels.

Issue Invoices and Process Payments

We use billing and transaction information to:

Provide Customer Support

We use communication records to respond to questions, resolve shipping issues, assist with returns or exchanges, and handle complaints or claims.

Protect Our Business and Website

We may use technical and transaction information to:

Comply with Legal Requirements

We may process personal information where necessary to comply with:

5. Legal Bases for Processing

Where the UK GDPR, EU GDPR, or similar data protection laws apply, we may rely on one or more of the following lawful bases:

Contract

Processing may be necessary to:

Steps Before Entering into a Contract

We may process information to respond to your enquiry or prepare a quotation before you decide to use our services.

Legitimate Interests

We may process information where reasonably necessary for legitimate business purposes such as:

We will not rely on legitimate interests where your rights and interests override those interests.

Legal Obligation

We may process information where required by applicable tax, customs, accounting, regulatory, or other legal obligations.

Consent

Where consent is required, we may rely on your consent for a specific processing activity.

You may withdraw consent at any time where consent is the applicable legal basis.

6. Who We May Share Personal Information With

We do not sell personal information.

We may share information where necessary to provide the services you request.

Recipients may include:

Chinese Suppliers

Where you ask us to purchase goods or resolve supplier issues, we may provide necessary order and customer-related information to suppliers.

Warehouse and Fulfilment Providers

Information may be shared with personnel or service providers involved in:

Freight and Logistics Providers

We may provide necessary shipment information to:

Customs and Clearance Providers

Information may be shared with:

where necessary for customs clearance and delivery.

Payment and Banking Providers

Transaction information may be processed by banks, payment providers, or financial institutions involved in receiving or returning payments.

IT and Website Service Providers

Information may be processed by service providers involved in:

WhatsApp / Meta

If you contact us through WhatsApp, information you send through that service is also processed by WhatsApp or Meta in accordance with their own privacy policies.

Professional Advisers and Authorities

We may disclose information to:

where reasonably necessary or legally required.

7. International Transfers

1688DDP provides international purchasing, warehousing, customs, logistics, and delivery services.

As a result, personal information may need to be processed or transferred between countries, including:

For example, recipient information may need to be provided to international carriers, customs agents, and local delivery providers in order to deliver your shipment.

Where applicable law requires specific safeguards for international transfers, we take reasonable steps to use appropriate arrangements required by that law.

8. Data Retention

We do not intend to keep personal information longer than reasonably necessary.

Retention periods depend on the type of information and why it was collected.

Enquiries and Quotations

We may retain enquiry and quotation information for as long as reasonably necessary to respond to you, follow up on your request, and maintain reasonable business records.

Purchase, Warehouse and Shipping Records

Order and shipment information may be retained for the duration of the transaction and afterward where reasonably necessary for:

Invoice and Accounting Records

Billing, invoice, and transaction information may be retained for the period required by applicable accounting, tax, legal, and regulatory requirements.

Customer Communications

Email, WhatsApp, and support communications may be retained where necessary to manage orders, shipping, service issues, complaints, or claims.

Website and Security Logs

Technical logs may be retained for as long as reasonably necessary for security, troubleshooting, fraud prevention, and website administration.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it.

9. Data Security

We take reasonable organisational and technical measures to protect personal information against:

Access to customer information is limited to persons and service providers who reasonably require it to perform relevant business functions.

However, no internet transmission, communication platform, or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Your rights depend on the laws applicable to you and our processing.

Where applicable, you may have the right to:

Hong Kong data protection law provides individuals with rights to request access to and correction of their personal data.

To exercise a privacy right, contact:

[email protected]

We may need to verify your identity before processing certain requests.

11. UK and European Users

Where UK or European data protection law applies to our processing, additional rights may be available to you, including rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent where applicable. Privacy notices under UK GDPR are expected to explain purposes, lawful bases, recipients, retention, transfers, and individual rights.

If you are in the United Kingdom and applicable law permits, you may also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).

If you are located in the European Economic Area, you may have the right to contact the data protection supervisory authority in your country.

We encourage you to contact us first so that we have an opportunity to address your concern.

12. Hong Kong Users

VANTAGE WORLDWIDE TRADING LIMITED is established in Hong Kong.

Our handling of applicable personal data is also informed by the principles of the Hong Kong Personal Data (Privacy) Ordinance, including requirements relating to fair collection, retention, security, transparency, and access/correction.

Where applicable, individuals may contact the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD) regarding concerns about the handling of their personal data.

13. Direct Marketing

We do not sell your personal information to advertisers.

We currently do not use:

If we introduce direct marketing activities using personal information in the future, we will comply with applicable notice, consent, and opt-out requirements.

Service-related communications about your quotation, purchase, warehouse goods, shipment, invoice, or claim are not treated as promotional marketing communications.

14. Cookies and Similar Technologies

1688ddp.com may use limited cookies or similar technologies necessary for website operation and functionality.

We currently do not use Google Analytics or behavioural advertising tracking.

For more information, please review our:

Cookie Policy

15. WhatsApp Communications

1688DDP uses WhatsApp as a customer communication channel.

If you choose to communicate with us through WhatsApp:

Please avoid sending sensitive personal information through WhatsApp unless it is reasonably necessary for the service requested.

16. Children

Our services are intended for persons capable of entering into commercial purchasing or shipping arrangements.

We do not knowingly design our services to collect personal information from young children.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation.

17. Third-Party Websites

Our website may link to external websites such as:

We are not responsible for the privacy practices of third-party websites.

We recommend reviewing their privacy policies before submitting personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time because of:

When we make material changes, we will update the Last Updated date at the top of this page.

We encourage users to review this Privacy Policy periodically.

19. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

VANTAGE WORLDWIDE TRADING LIMITED
Trading Brand: 1688DDP

Registered Address:
Room I-1, 4/F
Golden Dragon Industrial Centre Phase 2
162–170 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong

Email: [email protected]

Phone / WhatsApp:
+44 7592 394038
+44 7591 010529
+44 7732 448253

Website: 1688ddp.com